You might have heard about the UK's mobile networks deciding to stop using 3G service. Zoiko Mobile, which works with the top UK network, is doing the same and aims to finish this change by early 2024. This will make our 4G and 5G networks work better, giving you faster data and better call quality. Zoiko Mobile has already turned off 3G in some places.
So, how will this affect you?
If you have a basic 2G phone, you don't need to worry. Your phone will keep working as usual.
If you have a 3G phone and use mobile data, you should upgrade to a 4G or 5G phone to keep using your Zoiko Mobile SIM card. Zoiko Mobile also has certified refurbished mobile phones of grade 'A' quality. Or you can buy a SIM-free phone from another shop.
If you have a 3G phone but don't use mobile data, your phone will still work for calls and texts, using 2G technology.
If you have a 4G or 5G phone, this change won't affect you. But it's a good idea to set up 4G calling for clearer calls. It uses your phone's 4G data, but it won't take away from your data allowance or affect your other data activities. Here's how to do it:
Find your IMEI number by dialling *#06# on your phone.
Click here and enter your IMEI number. Then follow the instructions to set up 4G calling on your phone.