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Hello there! Thank you for reaching out to Zoiko Mobile. Your curiosity about our services and products is much appreciated. We're here to help you navigate through your queries. A member of our team will be in touch shortly to provide you with the information you need. In the meantime, feel free to browse our FAQ section at http://zoikomobile.co.uk/faq/ for immediate answers to common questions.

What It Means for You

So, how will this affect you?

- If you have a basic 2G phone, you don't need to worry. Your phone will keep working as usual.

- If you have a 3G phone and use mobile data, you should upgrade to a 4G or 5G phone to keep using your Zoiko Mobile SIM card. Zoiko Mobile offers certified refurbished mobile phones of grade 'A' quality, or you can buy a SIM-free phone from another shop.

- If you have a 3G phone but don't use mobile data, your phone will still work for calls and texts, using 2G technology.

- If you have a 4G or 5G phone, this change won't affect you. However, it's a good idea to set up 4G calling for clearer calls. This uses your phone's 4G data but won't take away from your data allowance or affect your other data activities.

Setting up 4G calling is straightforward. Simply follow the instructions on our website to enable this feature on your phone.

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© 2024 Zoiko Mobile is a trading name of Zoiko Telecom Ltd. Registered in England and Wales (No. 15021457). Information Commissioner's Office Registration Number ZB585887. VAT Registration Number 465 1110 23. All rights reserved.