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1. Introduction

At Zoiko Mobile, we aim to ensure that all our customers are completely satisfied with their purchases. This returns policy sets out the conditions under which you can return purchased items.

2. Returns Eligibility

2.1 SIM Cards:

- Returns of SIM cards are accepted only if they are in their original, unopened packaging.

- Returns must be initiated within 14 days of receipt, in line with your statutory rights under the Consumer Contracts Regulations.

2.2 Mobile Phones and Other Devices:

- Returns of mobile phones and other devices are accepted if they are in their original condition, with all accessories, manuals, and packaging.

- Items must be returned within 14 days of receipt, which also aligns with the Consumer Contracts Regulations allowing consumers to change their minds.

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Zoiko Mobile
Hello there! Thank you for reaching out to Zoiko Mobile. Your curiosity about our services and products is much appreciated. We're here to help you navigate through your queries. A member of our team will be in touch shortly to provide you with the information you need. In the meantime, feel free to browse our FAQ section at http://zoikomobile.co.uk/faq/ for immediate answers to common questions.