How Zoiko Mobile Help and Support Team helps?

Welcome to our Zoiko Mobile Help and Support hub, where we’re here to assist you with a wide range of services. Whether you have questions about your plan, need technical support, or require help with billing and account management, our dedicated customer support team is ready to help. Explore our FAQs for quick answers to common inquiries or reach out directly for personalized assistance. From troubleshooting and upgrading mobile plans to addressing network issues and roaming support, we’ve got you covered. Feel free to contact us for any queries regarding lost or stolen phones, billing disputes, or assistance with activations and deactivations. Your satisfaction is our priority, and we’re here to ensure a smooth and seamless mobile experience for you.

How can I receive texts with Zoiko Mobile offers and promotions?

Our offers and promotions are regularly updated on our website and communicated to our customers by emails and SMS.

Is it mandatory to register my details to use Zoiko Mobile services?

While it is not mandatory to register your details, to use our paid monthly plan we would strongly recommend you do. Howevr, you will be required to register all your details to use our contract plans. Registering your number opens up many additional facilities, including the ability to manage your Zoiko Mobile account online, set up Auto Renewal, collect itemised bill copies, change or update personal information, and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Zoiko Mobile SIM?

We’ll guide you through the process of registering your Zoiko Mobile SIM to ensure a smooth start: Text or call Customer Services at 500 using your Zoiko Mobile phone, and in the body of the text type your OTP (One Time Passcode) which begins with ZM, along with your full name, and a dedicated Zoiko Mobile Customer Services Representative will complete the process for you. Alternatively, you can contact +44 207 164 6399 from any other phone.

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

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£22.00
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£35.00
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£39.99
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£42.99
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£44.99
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£47.99
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£51.99
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£55.99
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£61.99
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Zippy Fibre

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£22.00
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£35.00
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Hyper Fibre

80mb/s

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£39.99
per month

Quantum Fibre

115mb/s

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£42.99
per month

Ultra Fibre

160mb/s

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£44.99
per month

Rocket Fibre

220mb/s

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£47.99
per month

Xplosion Fibre

330mb/s

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£51.99
per month

Elite Fibre

550mb/s

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£55.99
per month

Supersonic Fibre

1000mb/s

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£61.99
per month

Zippy Fibre

0.5mb/s

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£23.00
per month

Turbo Fibre

40mb/s

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£36.25
per month

Hyper Fibre

80mb/s

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£41.49
per month

Quantum Fibre

115mb/s

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£43.99
per month

Ultra Fibre

160mb/s

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£45.99
per month

Rocket Fibre

220mb/s

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£48.99
per month

Xplosion Fibre

330mb/s

Download speed

£52.99
per month

Elite Fibre

550mb/s

Download speed

£57.49
per month

Supersonic Fibre

1000mb/s

Download speed

£62.99
per month

Zippy Fibre

0.5mb/s

Download speed

£23.00
per month

Turbo Fibre

40mb/s

Download speed

£36.25
per month

Hyper Fibre

80mb/s

Download speed

£41.49
per month

Quantum Fibre

115mb/s

Download speed

£43.99
per month

Ultra Fibre

160mb/s

Download speed

£45.99
per month

Rocket Fibre

220mb/s

Download speed

£48.99
per month

Xplosion Fibre

330mb/s

Download speed

£52.99
per month

Elite Fibre

550mb/s

Download speed

£57.49
per month

Supersonic Fibre

1000mb/s

Download speed

£62.99
per month

Zippy Fibre

0.5mb/s

Download speed

£24.00
per month

Turbo Fibre

40mb/s

Download speed

£37.50
per month

Hyper Fibre

80mb/s

Download speed

£42.99
per month

Quantum Fibre

115mb/s

Download speed

£44.99
per month

Ultra Fibre

160mb/s

Download speed

£46.99
per month

Rocket Fibre

220mb/s

Download speed

£49.99
per month

Xplosion Fibre

330mb/s

Download speed

£53.99
per month

Elite Fibre

550mb/s

Download speed

£58.99
per month

Supersonic Fibre

1000mb/s

Download speed

£63.99
per month

Zippy Fibre

0.5mb/s

Download speed

£24.00
per month

Turbo Fibre

40mb/s

Download speed

£37.50
per month

Hyper Fibre

80mb/s

Download speed

£42.99
per month

Quantum Fibre

115mb/s

Download speed

£44.99
per month

Ultra Fibre

160mb/s

Download speed

£46.99
per month

Rocket Fibre

220mb/s

Download speed

£49.99
per month

Xplosion Fibre

330mb/s

Download speed

£53.99
per month

Elite Fibre

550mb/s

Download speed

£58.99
per month

Supersonic Fibre

1000mb/s

Download speed

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Select Contract Duration

Zippy Fibre

0.5mb/s

£22.00per month

Turbo Fibre

40mb/s

£35.00per month

Hyper Fibre

80mb/s

£39.99per month

Quantum Fibre

115mb/s

£42.99per month

Ultra Fibre

160mb/s

£44.99per month

Rocket Fibre

220mb/s

£47.99per month

Xplosion Fibre

330mb/s

£51.99per month

Elite Fibre

550mb/s

£55.99per month

Supersonic Fibre

1000mb/s

£61.99per month

Zippy Fibre

0.5mb/s

£22.00per month

Turbo Fibre

40mb/s

£35.00per month

Hyper Fibre

80mb/s

£39.99per month

Quantum Fibre

115mb/s

£42.99per month

Ultra Fibre

160mb/s

£44.99per month

Rocket Fibre

220mb/s

£47.99per month

Xplosion Fibre

330mb/s

£51.99per month

Elite Fibre

550mb/s

£55.99per month

Supersonic Fibre

1000mb/s

£61.99per month

Zippy Fibre

0.5mb/s

£23.00per month

Turbo Fibre

40mb/s

£36.25per month

Hyper Fibre

80mb/s

£41.49per month

Quantum Fibre

115mb/s

£43.99per month

Ultra Fibre

160mb/s

£45.99per month

Rocket Fibre

220mb/s

£48.99per month

Xplosion Fibre

330mb/s

£52.99per month

Elite Fibre

550mb/s

£57.49per month

£22.00
per month

£35.00
per month

£39.99
per month

£42.99
per month

£44.99
per month

£47.99
per month

£51.99
per month

£55.99
per month

£61.99
per month

£22.00
per month

£35.00
per month

£39.99
per month

£42.99
per month

£44.99
per month

£47.99
per month

£51.99
per month

£55.99
per month

£61.99
per month

£23.00
per month

£36.25
per month

£41.49
per month

£43.99
per month

£45.99
per month

£48.99
per month

£52.99
per month

£57.49
per month

£62.99
per month

£23.00
per month

£36.25
per month

£41.49
per month

£43.99
per month

£45.99
per month

£48.99
per month

£52.99
per month

£57.49
per month

£62.99
per month

£24.00
per month

£37.50
per month

£42.99
per month

£44.99
per month

£46.99
per month

£49.99
per month

£53.99
per month

£58.99
per month

£63.99
per month

£24.00
per month

£37.50
per month

£42.99
per month

£44.99
per month