How Zoiko Mobile Help and Support Team helps?

Welcome to our Zoiko Mobile Help and Support hub, where we’re here to assist you with a wide range of services. Whether you have questions about your plan, need technical support, or require help with billing and account management, our dedicated customer support team is ready to help. Explore our FAQs for quick answers to common inquiries or reach out directly for personalized assistance. From troubleshooting and upgrading mobile plans to addressing network issues and roaming support, we’ve got you covered. Feel free to contact us for any queries regarding lost or stolen phones, billing disputes, or assistance with activations and deactivations. Your satisfaction is our priority, and we’re here to ensure a smooth and seamless mobile experience for you.

How can I receive texts with Zoiko Mobile offers and promotions?

Our offers and promotions are regularly updated on our website and communicated to our customers by emails and SMS.

Is it mandatory to register my details to use Zoiko Mobile services?

While it is not mandatory to register your details, to use our paid monthly plan we would strongly recommend you do. Howevr, you will be required to register all your details to use our contract plans. Registering your number opens up many additional facilities, including the ability to manage your Zoiko Mobile account online, set up Auto Renewal, collect itemised bill copies, change or update personal information, and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Zoiko Mobile SIM?

We’ll guide you through the process of registering your Zoiko Mobile SIM to ensure a smooth start: Text or call Customer Services at 500 using your Zoiko Mobile phone, and in the body of the text type your OTP (One Time Passcode) which begins with ZM, along with your full name, and a dedicated Zoiko Mobile Customer Services Representative will complete the process for you. Alternatively, you can contact +44 207 164 6399 from any other phone.

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

Zoiko Mobile Switch & Save Form

Why Choose Zoiko Mobile?

Guaranteed Savings: Find a comparable plan for less elsewhere? We’ll match the difference for the duration of your current contract, ensuring you’re always getting the best deal.
Unbeatable Value: Our plans are up to 400% more cost-effective than major competitors, including Vodafone, Three, and Tesco Mobile, without compromising on quality or service.
Generous Data Offers: From 10GB to Unlimited, our plans are priced to give you more data for less. Plus, for just £3 extra a month, leap to 100GB – a value unmatched by the competition.
Global Connectivity Without Extra Charges: Unlike some competitors, we offer up to 250 free international minutes, making it easier to stay connected with loved ones or business contacts abroad.
Unlimited Data Plans: With our Unlimited plan, save over competitors like Vodafone, plus enjoy 250 free international minutes.

Comparative Insights: Your Business and Personal Needs Addressed

Zoiko Mobile stands out with its competitive pricing and comprehensive plans tailored for both individual and business use:
Business Plans Compared:Our business plans, such as the 30GB package at just £11.99, offer more value and savings compared to similar plans from Vodafone UK and Tesco Mobile.
International Calling Perks: We provide detailed information on the 250 free international minutes included in select plans, ensuring you know exactly how you can connect globally.
Promotional Offers and Incentives: Check out our latest promotional offers and sign-up incentives designed to give you even more value from the moment you join.
Testimonials and Customer Reviews: Don’t just take our word for it. Read what our satisfied customers say about the difference Zoiko Mobile has made in their connectivity and savings.
Environmental and Social Commitments: Choosing Zoiko Mobile is a step towards supporting sustainable and ethical mobile services. We’re committed to reducing our environmental impact and supporting community initiatives.

Ready to Switch?

Great! Click the button below to get started with our hassle-free online switching tool. We’ll handle your number transfer with a PAC code if needed. Click here to switch online: link to your CRM switching tool Welcome to Zoiko Mobile – Connecting Every Possibility. The smart choice for those who demand more from their mobile service.