How Zoiko Mobile Help and Support Team helps?

Welcome to our Zoiko Mobile Help and Support hub, where we’re here to assist you with a wide range of services. Whether you have questions about your plan, need technical support, or require help with billing and account management, our dedicated customer support team is ready to help. Explore our FAQs for quick answers to common inquiries or reach out directly for personalized assistance. From troubleshooting and upgrading mobile plans to addressing network issues and roaming support, we’ve got you covered. Feel free to contact us for any queries regarding lost or stolen phones, billing disputes, or assistance with activations and deactivations. Your satisfaction is our priority, and we’re here to ensure a smooth and seamless mobile experience for you.

How can I receive texts with Zoiko Mobile offers and promotions?

Our offers and promotions are regularly updated on our website and communicated to our customers by emails and SMS.

Is it mandatory to register my details to use Zoiko Mobile services?

While it is not mandatory to register your details, to use our paid monthly plan we would strongly recommend you do. Howevr, you will be required to register all your details to use our contract plans. Registering your number opens up many additional facilities, including the ability to manage your Zoiko Mobile account online, set up Auto Renewal, collect itemised bill copies, change or update personal information, and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Zoiko Mobile SIM?

We’ll guide you through the process of registering your Zoiko Mobile SIM to ensure a smooth start: Text or call Customer Services at 500 using your Zoiko Mobile phone, and in the body of the text type your OTP (One Time Passcode) which begins with ZM, along with your full name, and a dedicated Zoiko Mobile Customer Services Representative will complete the process for you. Alternatively, you can contact +44 207 164 6399 from any other phone.

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

Zoiko Mobile Student Discount Programme

How to Get Your Discount - Student Sim only Deals UK

How to Get Your Discount -
Student Sim only Deals UK

1

Choose Your Plan

Browse our range of SIM-only plans and select the one that best suits your needs.

2

Sign Up with Student Email

3

Verify Student Status

Fill out the form and submit your student ID or proof of enrollment to confirm your eligibility for the discount.

4

Receive Promotional Code

After successful registration and verification, we will share a promotional code with you via email or through the registered account.

5

Get Your Discount

Apply the promotional code during the checkout process to receive a 20% discount on your chosen plan.

Don't Miss Out

Zoiko Mobile is dedicated to helping students stay connected, save money, and make network switching in the UK a seamless process. Join us today to experience affordable, high-quality mobile services while focusing on your studies and social life. Stay connected, stay smart, and stay within your budget with Zoiko Mobile.

Free SIM Card and Network Switching

As part of our student discount programme, you will also receive a free SIM card when you join Zoiko Mobile or switch from another network. Switching networks within the UK is a straightforward process, and you can keep your existing number. By making this switch or joining as a new user, you gain access to our discounted student plans, ensuring flexibility and savings.

Terms & Conditions

The student discount and free SIM card offer are available exclusively to registered students at recognized UK educational institutions.
The discount is applicable to the specified monthly plans and contract durations as mentioned earlier.
The free SIM card is available to students switching networks to Zoiko Mobile, as well as to new customers.
Renew your student discount with updated proof of enrolment upon contract expiration.