How Zoiko Mobile Help and Support Team helps?

Welcome to our Zoiko Mobile Help and Support hub, where we’re here to assist you with a wide range of services. Whether you have questions about your plan, need technical support, or require help with billing and account management, our dedicated customer support team is ready to help. Explore our FAQs for quick answers to common inquiries or reach out directly for personalized assistance. From troubleshooting and upgrading mobile plans to addressing network issues and roaming support, we’ve got you covered. Feel free to contact us for any queries regarding lost or stolen phones, billing disputes, or assistance with activations and deactivations. Your satisfaction is our priority, and we’re here to ensure a smooth and seamless mobile experience for you.

How can I receive texts with Zoiko Mobile offers and promotions?

Our offers and promotions are regularly updated on our website and communicated to our customers by emails and SMS.

Is it mandatory to register my details to use Zoiko Mobile services?

While it is not mandatory to register your details, to use our paid monthly plan we would strongly recommend you do. Howevr, you will be required to register all your details to use our contract plans. Registering your number opens up many additional facilities, including the ability to manage your Zoiko Mobile account online, set up Auto Renewal, collect itemised bill copies, change or update personal information, and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Zoiko Mobile SIM?

We’ll guide you through the process of registering your Zoiko Mobile SIM to ensure a smooth start: Text or call Customer Services at 500 using your Zoiko Mobile phone, and in the body of the text type your OTP (One Time Passcode) which begins with ZM, along with your full name, and a dedicated Zoiko Mobile Customer Services Representative will complete the process for you. Alternatively, you can contact +44 207 164 6399 from any other phone.

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

Get Trend-setting Smart Phones With Flexible Monthly Contracts!

iPhone 12 Pro Max

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*Internal Storage

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Select Contract Duration:
Choose Upfront Amount:

Credit Amount: £559.00
Interest Charged @ 9% p.a.: £50.31
Credit Term: 6 Months.
Total Cost of Your Device: £609.31
Credit Amount: 513.00
Interest charged @ 9% p.a.: £46.17
Credit Term: 12 Months.
Total cost of your device: £559.17
Credit Amount: £463.00
Interest charged @ 9% p.a.: £41.67
Credit Term: 12 Months.
Total cost of your device: £504.67
Credit Amount: £363.00
Interest charged @ 9% p.a.: £32.67
Credit Term: 12 Months.
Total cost of your device: £395.67
Credit Amount: £313.00
Interest charged @ 9% p.a.: £28.17
Credit Term: 12 Months.
Total cost of your device: £341.17
Choose Upfront Amount:

Credit Amount: £538.00
Interest Charged @ 9% p.a.: £96.84
Credit Term: 24 Months.
Total Cost of Your Device: £634.84
Credit Amount: £513.00
Interest charged @ 9% p.a.: £92.34
Credit Term: 24 Months.
Total cost of your device: £605.34
Credit Amount: £463.00
Interest charged @ 9% p.a.: £83.34
Credit Term: 24 Months.
Total cost of your device: £546.34
Credit Amount: £363.00
Interest charged @ 9% p.a.: £65.34
Credit Term: 24 Months.
Total cost of your device: £428.34
Credit Amount: £313.00
Interest Charged @ 9% p.a.: £56.34
Credit Term: 24 Months.
Total Cost of Your Device: £369.34
Select Zoiko SIM Only Plan:

Select Zoiko SIM Only Plan:

Data : 3 GB
Calling Minutes: 500 UK calling minutes
SMS: 500 (UK)
MMS: 500 (UK)
Roaming Data: 2GB data/300 Minutes/300 SMS
Data : 1 GB
Calling Minutes: 150 (UK Calling Minutes)
SMS: 150 (UK)
MMS: 150 (UK)
Roaming Data: 500MB data/100 Minutes/100 SMS
Data: 30GB
Calling Minutes: Unlimited (UK minutes)
SMS: Unlimited (UK SMS)
MMS: Unlimited (UK MMS)
Roaming Data: 15 GB (EU)/ 1000 Minutes (EU)/SMS: 1000 SMS (EU)
Data : 100 GB
Calling Minutes: 500 (UK Calling Minutes)
SMS: Unlimited SMS
MMS: Unlimited SMS
Roaming Data: 30GB data/2000 Minutes/2000 SMS
Data : Unlimited UK data
Calling Minutes: UK calling minutes
SMS: Unlimited UK SMS
MMS: Unlimited UK MMS
Roaming Data: 40GB data/Unlimited Calling Minutes/Unlimited SMS
Data : 100 GB
Calling Minutes: Unlimited UK calling
SMS: Unlimited UK SMS
MMS: Unlimited UK MMS
Roaming Data: 30GB data/2000 Minutes/2000 SMS
Data: 30 GB
Calling Minutes: Unlimited (UK Minutes)
SMS: Unlimited (UK SMS)
MMS: Unlimited (UK MMS)
Roaming Data: 15GB data/1000 calling Minutes/1000 SMS
Data: 100 GB
Calling Minutes: Unlimited (UK Minutes)
SMS: Unlimited (UK SMS)
MMS: Unlimited (UK MMS)
Roaming Data: 30GB data/2000 calling Minutes/2000 SMS.
Data : Unlimited UK data
Calling Minutes: Unlimited UK calling minutes
SMS: Unlimited UK SMS
MMS: Unlimited UK MMS
Roaming Data: 40GB data/Unlimited calling Minutes/Unlimited SMS

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Get Trend-setting Smart Phones With Flexible Monthly Contracts!

iPhone 12 Pro Max

*Colour

*Internal Storage

*Mobile Conditions

*SIM Type

Select Contract Duration:

Choose Upfront Amount:

Choose Upfront Amount:

Select Zoiko SIM Only Plan:

Select Zoiko SIM Only Plan:

View Selected Plan Details

Selected Plan Details

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About Zoiko

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Zoiko Mobile

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© 2024 Zoiko Mobile is a trading name of Zoiko Telecom Ltd. Registered in England and Wales (No. 15021457). Information Commissioner's Office Registration Number ZB585887. VAT Registration Number 465 1110 23. All rights reserved.

Get Trend-setting Smart Phones With Flexible Monthly Contracts!

iPhone 12 Pro Max

*Colour

*Internal Storage

*Mobile Conditions

*SIM Type

Select Contract Duration:

Choose Upfront Amount:

Choose Upfront Amount:

Select Zoiko SIM Only Plan:

Select Zoiko SIM Only Plan:

View Selected Plan Details

Selected Plan Details

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© 2024 Zoiko Mobile is a trading name of Zoiko Telecom Ltd. Registered in England and Wales (No. 15021457). Information Commissioner's Office Registration Number ZB585887. VAT Registration Number 465 1110 23. All rights reserved.