How Zoiko Mobile Help and Support Team helps?

Welcome to our Zoiko Mobile Help and Support hub, where we’re here to assist you with a wide range of services. Whether you have questions about your plan, need technical support, or require help with billing and account management, our dedicated customer support team is ready to help. Explore our FAQs for quick answers to common inquiries or reach out directly for personalized assistance. From troubleshooting and upgrading mobile plans to addressing network issues and roaming support, we’ve got you covered. Feel free to contact us for any queries regarding lost or stolen phones, billing disputes, or assistance with activations and deactivations. Your satisfaction is our priority, and we’re here to ensure a smooth and seamless mobile experience for you.

How can I receive texts with Zoiko Mobile offers and promotions?

Our offers and promotions are regularly updated on our website and communicated to our customers by emails and SMS.

Is it mandatory to register my details to use Zoiko Mobile services?

While it is not mandatory to register your details, to use our paid monthly plan we would strongly recommend you do. Howevr, you will be required to register all your details to use our contract plans. Registering your number opens up many additional facilities, including the ability to manage your Zoiko Mobile account online, set up Auto Renewal, collect itemised bill copies, change or update personal information, and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Zoiko Mobile SIM?

We’ll guide you through the process of registering your Zoiko Mobile SIM to ensure a smooth start: Text or call Customer Services at 500 using your Zoiko Mobile phone, and in the body of the text type your OTP (One Time Passcode) which begins with ZM, along with your full name, and a dedicated Zoiko Mobile Customer Services Representative will complete the process for you. Alternatively, you can contact +44 207 164 6399 from any other phone.

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

Get Trend-setting Smart Phones With Flexible Monthly Contracts!

iPhone 11

Model Number: A2111

Network GSM Unlocked

Colour

Mobile Conditions

Internal Storage

SIM Type

Clear

*Colour

*Mobile Conditions

*Internal Storage

*SIM Type

Reset options
Select Contract Duration:
Choose Upfront Amount:

Credit Amount: £271.00
Interest Charged @ 9% p.a.: £12.20
Credit Term: 6 Months.
Total Cost of Your Device: £283.20

Credit Amount: £246.00
Interest Charged @ 9% p.a.: £11.07
Credit Term: 6 Months.
Total Cost of Your Device: £257.07

Credit Amount: £196.00
Interest charged @ 9% p.a.: £8.82
Credit Term: 6 Months.
Total cost of your device: £204.82

Credit Amount: £96.00
Interest Charged @ 9% p.a.: £4.32
Credit Term: 6 Months.
Total Cost of Your Device: £100.32

Credit Amount: £46.00
Interest Charged @ 9% p.a.: £2.07
Credit Term: 6 Months.
Total cost of your device: £8.01

Choose Upfront Amount:

Credit Amount: £271.00
Interest Charged @ 9% p.a.: £24.39
Credit Term: 12 Months.
Total Cost of Your Device: £295.39

Credit Amount: 246.00
Interest charged @ 9% p.a.: £22.14
Credit Term: 12 Months.
Total cost of your device: £268.14

Credit Amount: £196.00
Interest charged @ 9% p.a.: £17.64
Credit Term: 12 Months.
Total cost of your device: £213.64

Credit Amount: £96.00
Interest charged @ 9% p.a.: £8.64
Credit Term: 12 Months.
Total cost of your device: £104.64

Credit Amount: £46.00
Interest charged @ 9% p.a.: £4.14
Credit Term: 12 Months.
Total cost of your device: £50.14

Choose Upfront Amount:

Credit Amount: £271.00
Interest Charged @ 9% p.a.: £36.59
Credit Term: 18 Months.
Total Cost of Your Device: £307.59

Credit Amount: £246.00
Interest Charged @ 9% p.a.: £33.21
Credit Term: 18 Months.
Total Cost of Your Device: £279.21

Credit Amount: £196.00
Interest charged @ 9% p.a.: £26.46
Credit Term: 18 Months.
Total cost of your device: £222.46

Credit Amount: £96.00
Interest Charged @ 9% p.a.: £12.96
Credit Term: 18 Months.
Total Cost of Your Device: £108.96

Credit Amount: £46.00
Interest Charged @ 9% p.a.: £6.21
Credit Term: 18 Months.
Total Cost of Your Device: £52.21

Choose Upfront Amount:

Credit Amount: £271.00
Interest Charged @ 9% p.a.: £48.78
Credit Term: 24 Months.
Total Cost of Your Device: £319.78

Credit Amount: £246.00
Interest charged @ 9% p.a.: £48.78
Credit Term: 24 Months.
Total cost of your device: £290.28

Credit Amount: £196.00
Interest charged @ 9% p.a.: £35.28
Credit Term: 24 Months.
Total cost of your device: £231.28

Credit Amount: £96.00
Interest charged @ 9% p.a.: £17.28
Credit Term: 24 Months.
Total cost of your device: £113.28

Credit Amount: £46.00
Interest Charged @ 9% p.a.: £8.28
Credit Term: 24 Months.
Total Cost of Your Device: £54.28

Select Zoiko SIM Only Plan:

Select Zoiko SIM Only Plan:

Select Zoiko SIM Only Plan:

Select Zoiko SIM Only Plan:

Data : 3 GB
Calling Minutes: 500 UK calling minutes
SMS: 500 (UK)
MMS: 500 (UK)
Roaming Data: 2GB data/300 Minutes/300 SMS

Data : 1 GB
Calling Minutes: 150 (UK Calling Minutes)
SMS: 150 (UK)
MMS: 150 (UK)
Roaming Data: 500MB data/100 Minutes/100 SMS

Data: 30GB
Calling Minutes: Unlimited (UK minutes)
SMS: Unlimited (UK SMS)
MMS: Unlimited (UK MMS)
Roaming Data: 15 GB (EU)/ 1000 Minutes (EU)/SMS: 1000 SMS (EU)

Data : 100 GB
Calling Minutes: 500 (UK Calling Minutes)
SMS: Unlimited SMS
MMS: Unlimited SMS
Roaming Data: 30GB data/2000 Minutes/2000 SMS

Data : Unlimited UK data
Calling Minutes: UK calling minutes
SMS: Unlimited UK SMS
MMS: Unlimited UK MMS
Roaming Data: 40GB data/Unlimited Calling Minutes/Unlimited SMS

Data : 100 GB
Calling Minutes: Unlimited UK calling
SMS: Unlimited UK SMS
MMS: Unlimited UK MMS
Roaming Data: 30GB data/2000 Minutes/2000 SMS

Data: 30 GB
Calling Minutes: Unlimited (UK Minutes)
SMS: Unlimited (UK SMS)
MMS: Unlimited (UK MMS)
Roaming Data: 15GB data/1000 calling Minutes/1000 SMS

Data: 100 GB
Calling Minutes: Unlimited (UK Minutes)
SMS: Unlimited (UK SMS)
MMS: Unlimited (UK MMS)
Roaming Data: 30GB data/2000 calling Minutes/2000 SMS.

Data : Unlimited UK data
Calling Minutes: Unlimited UK calling minutes
SMS: Unlimited UK SMS
MMS: Unlimited UK MMS
Roaming Data: 40GB data/Unlimited calling Minutes/Unlimited SMS

Technical Specifications
+
Technical Specifications
X
iPhone 11

Verified refurbished

Unlocked-GSM

Certified Unboxed & Refurbished devices are like new – are thoroughly tested, 100% functional before they go out for delivery, and restored to supper functional condition. You get what it says on the box or your money back. Shop refurbished devices online at discounted prices.
Colour:

Yellow

Display:

6.1-inch LCD display

Resolution:

1792 × 828 pixel

Storage:

128GB

Memory:

4 GB RAM

Model:

iPhone 11

Rear Camera:

12MP camera

Front Camera:

12MP

Processor:

A13 Bionic

OS:

iOS 13

Battery:

Rechargeable 3110 mAh Li-Ion battery

Quick Charging:

YES

Network:

4G LTE

SIM Type:

Dual eSIM

Hybrid SIM Slot:
Yes

Product type:
Refurbished

Refurbished phones are not guaranteed to maintain their waterproof seal!
Perks & Benefits Included
+
Perks & Benefits Included
X
Included Services
6 months' refurbisher warranty

If your item develops a technical fault within the first year, we'll repair or replace it.

30 days to change your mind

Return your item for any reason within the first 30 days of receiving it. Simple as that!

Free standard delivery

Fast, free delivery!

Customer Support

You can count on us to always get back to you within 1 business day.

Easy Payment Options

Spread the cost with easy monthly payments over 3, 6 or 12 months.
Frequently Asked Questions
+
Frequently Asked Questions
X

What are refurbished devices?
Refurbished is not the same thing as used or second-hand. The sellers we partner with are held to rigorous quality guidelines that ensure every item we sell runs like new. The refurbishment process they adhere to includes meticulously cleaning, testing, and assessing every item, as well as replacing ageing parts with high-quality new components. Meanwhile, with second-hand or used items, you're left to the private seller's word as to their true condition, and with no guarantee or warranty.

What does the 6-month seller warranty cover?
The seller warranty is limited to defects and issues with parts and proper functioning of your tablet or phone. A big plus is that all phones and tablets sold on Zoiko Mobile are guaranteed to have at least 80% battery health at the time of purchase. The warranty doesn't cover accidental breakage or compatibility and software upgrade issues, so make sure you read up about the limits of older models and check your phone carrier's website for models they don't support.

Will I be able to update the software on this phone?
Yes! This device is compatible with the latest software updates.

Which payment methods are available?
Zoiko Mobile accepts Visa, MasterCard, Discover, and American Express. We also accept PayPal if offered by the seller. Zoiko Mobile does not accept payments via bank transfer, check, or cash.
What is Included?
+
What is Included?
X
Your iPhone 11 - Unlocked-GSM will come in a secure and padded box, and will include the following FREE items:
- USB cable - For connecting to a computer and charging
- We will ensure your item is quality checked, cleaned and ready to use. All you need to do is put in your SIM card and give it a full charge.
View Selected Plan Details
+
Selected Plan Details
X

Get Trend-setting Smart Phones With Flexible Monthly Contracts!

iPhone 11

*Colour

*Mobile Conditions

*Internal Storage

*SIM Type

Select Contract Duration:

Choose Upfront Amount:

Choose Upfront Amount:

Choose Upfront Amount:

Choose Upfront Amount:

Select Zoiko SIM Only Plan:

Select Zoiko SIM Only Plan:

Select Zoiko SIM Only Plan:

Select Zoiko SIM Only Plan:

Technical Specifications

Technical Specifications

iPhone 11

Verified refurbished

Perks & Benefits Included

Perks & Benefits Included

Included Services

6 months' refurbisher warranty

30 days to change your mind

Free standard delivery

Customer Support

Easy Payment Options

Frequently Asked Questions

Frequently Asked Questions

What are refurbished devices?

What does the 6-month seller warranty cover?

Will I be able to update the software on this phone?

Which payment methods are available?

What is Included?

What is Included?

View Selected Plan Details

Selected Plan Details

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© 2024 Zoiko Mobile is a trading name of Zoiko Telecom Ltd. Registered in England and Wales (No. 15021457). Information Commissioner's Office Registration Number ZB585887. VAT Registration Number 465 1110 23. All rights reserved.