How Zoiko Mobile Help and Support Team helps?

Welcome to our Zoiko Mobile Help and Support hub, where we’re here to assist you with a wide range of services. Whether you have questions about your plan, need technical support, or require help with billing and account management, our dedicated customer support team is ready to help. Explore our FAQs for quick answers to common inquiries or reach out directly for personalized assistance. From troubleshooting and upgrading mobile plans to addressing network issues and roaming support, we’ve got you covered. Feel free to contact us for any queries regarding lost or stolen phones, billing disputes, or assistance with activations and deactivations. Your satisfaction is our priority, and we’re here to ensure a smooth and seamless mobile experience for you.

How can I receive texts with Zoiko Mobile offers and promotions?

Our offers and promotions are regularly updated on our website and communicated to our customers by emails and SMS.

Is it mandatory to register my details to use Zoiko Mobile services?

While it is not mandatory to register your details, to use our paid monthly plan we would strongly recommend you do. Howevr, you will be required to register all your details to use our contract plans. Registering your number opens up many additional facilities, including the ability to manage your Zoiko Mobile account online, set up Auto Renewal, collect itemised bill copies, change or update personal information, and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Zoiko Mobile SIM?

We’ll guide you through the process of registering your Zoiko Mobile SIM to ensure a smooth start: Text or call Customer Services at 500 using your Zoiko Mobile phone, and in the body of the text type your OTP (One Time Passcode) which begins with ZM, along with your full name, and a dedicated Zoiko Mobile Customer Services Representative will complete the process for you. Alternatively, you can contact +44 207 164 6399 from any other phone.

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

| Zoiko Mobile

Introducing Zoiko Mobile’s eSIM For Global Traveller: —Get Embedded SIM in 2025!

Zoiko Industry News / Shital

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Introducing Zoiko Mobile’s eSIM For Global Traveller: —Get Embedded SIM in 2025! Read More »

Zoiko Mobile SIM Plan & Earn £20 Each Time

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Zoiko Industry News / Shital

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Come Closer to Zoiko Mobile – Join ‘Refer a Friend Rewards Programme’ On UK Mobile SIM Plan & Earn £20 Each Time! Read More »

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Zoiko Industry News / Shital

Now UK households who will sign up for Zoiko Mobile New Year Sales 2025 on their UK SIM plan this January can save up to a similar value of £73.84 worth of their electricity bills free up to 45 days. Anyone from a UK household who will sign up for Zoiko Mobile New Year Sales

Get Your New Year SIM Only Deals And SAVE Equals To 45 DAYS Electricity Bills Free With Zoiko Mobile Monthly Rolling Plans! Read More »

Zoiko Industry News

Introducing Zoiko Mobile’s eSIM For Global Traveller: —Get Embedded SIM in 2025!

Come Closer to Zoiko Mobile – Join ‘Refer a Friend Rewards Programme’ On UK Mobile SIM Plan & Earn £20 Each Time!

Get Your New Year SIM Only Deals And SAVE Equals To 45 DAYS Electricity Bills Free With Zoiko Mobile Monthly Rolling Plans!

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Zoiko Mobile

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About Zoiko

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© 2025 Zoiko Mobile is a trading name of Zoiko Telecom Ltd. Registered in England and Wales (No. 15021457). Information Commissioner's Office Registration Number ZB585887. VAT Registration Number 465 1110 23. All rights reserved.