How Zoiko Mobile Help and Support Team helps?

Welcome to our Zoiko Mobile Help and Support hub, where we’re here to assist you with a wide range of services. Whether you have questions about your plan, need technical support, or require help with billing and account management, our dedicated customer support team is ready to help. Explore our FAQs for quick answers to common inquiries or reach out directly for personalized assistance. From troubleshooting and upgrading mobile plans to addressing network issues and roaming support, we’ve got you covered. Feel free to contact us for any queries regarding lost or stolen phones, billing disputes, or assistance with activations and deactivations. Your satisfaction is our priority, and we’re here to ensure a smooth and seamless mobile experience for you.

How can I receive texts with Zoiko Mobile offers and promotions?

Our offers and promotions are regularly updated on our website and communicated to our customers by emails and SMS.

Is it mandatory to register my details to use Zoiko Mobile services?

While it is not mandatory to register your details, to use our paid monthly plan we would strongly recommend you do. Howevr, you will be required to register all your details to use our contract plans. Registering your number opens up many additional facilities, including the ability to manage your Zoiko Mobile account online, set up Auto Renewal, collect itemised bill copies, change or update personal information, and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Zoiko Mobile SIM?

We’ll guide you through the process of registering your Zoiko Mobile SIM to ensure a smooth start: Text or call Customer Services at 500 using your Zoiko Mobile phone, and in the body of the text type your OTP (One Time Passcode) which begins with ZM, along with your full name, and a dedicated Zoiko Mobile Customer Services Representative will complete the process for you. Alternatively, you can contact +44 207 164 6399 from any other phone.

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

Zoiko Mobile | Limited Offer Page

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Hello there! Thank you for reaching out to Zoiko Mobile. Your curiosity about our services and products is much appreciated. We're here to help you navigate through your queries. A member of our team will be in touch shortly to provide you with the information you need. In the meantime, feel free to browse our FAQ section at http://zoikomobile.co.uk/faq/ for immediate answers to common questions.

Zoiko Limited Offers

Introducing our Smart Switch Offer

Get 3 Months Free!

How to Get 3 Months Free

Select Your Plan

Browse through our range of plans and select the one that aligns with your usage requirements.

Choose Contract duration

Opt for our 24-month contract duration to unlock exclusive benefits and savings.

Enter Promo Code

During checkout, remember to enter the promo code ZMOBILE24 to receive three months of service absolutely free.

Enjoy Your Free Months

Once activated, enjoy uninterrupted service for the next 24 months with the added benefit of not paying for the 1st, 4th, and 6th months,

How to Get 3 Months Free

Zoiko Upcoming

Offers

Get ready to snag some cracking deals!

Stay tuned for existing new offers heading your way soon.

Zoiko
Upcoming

Offers

Get ready to snag some
cracking deals!

Stay tuned for existing new
offers heading your way soon.

Zoiko Mobile

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About Zoiko

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Zoiko Mobile

Zoiko Rates

About Zoiko

Zoiko Legal

© 2024 Zoiko Mobile is a trading name of Zoiko Telecom Ltd. Registered in England and Wales (No. 15021457). Information Commissioner's Office Registration Number ZB585887. VAT Registration Number 465 1110 23. All rights reserved.