How Zoiko Mobile Help and Support Team helps?

Welcome to our Zoiko Mobile Help and Support hub, where we’re here to assist you with a wide range of services. Whether you have questions about your plan, need technical support, or require help with billing and account management, our dedicated customer support team is ready to help. Explore our FAQs for quick answers to common inquiries or reach out directly for personalized assistance. From troubleshooting and upgrading mobile plans to addressing network issues and roaming support, we’ve got you covered. Feel free to contact us for any queries regarding lost or stolen phones, billing disputes, or assistance with activations and deactivations. Your satisfaction is our priority, and we’re here to ensure a smooth and seamless mobile experience for you.

How can I receive texts with Zoiko Mobile offers and promotions?

Our offers and promotions are regularly updated on our website and communicated to our customers by emails and SMS.

Is it mandatory to register my details to use Zoiko Mobile services?

While it is not mandatory to register your details, to use our paid monthly plan we would strongly recommend you do. Howevr, you will be required to register all your details to use our contract plans. Registering your number opens up many additional facilities, including the ability to manage your Zoiko Mobile account online, set up Auto Renewal, collect itemised bill copies, change or update personal information, and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Zoiko Mobile SIM?

We’ll guide you through the process of registering your Zoiko Mobile SIM to ensure a smooth start: Text or call Customer Services at 500 using your Zoiko Mobile phone, and in the body of the text type your OTP (One Time Passcode) which begins with ZM, along with your full name, and a dedicated Zoiko Mobile Customer Services Representative will complete the process for you. Alternatively, you can contact +44 207 164 6399 from any other phone.

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

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Zoiko Mobile

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Zoiko Mobile

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Student Discount Programme

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Zoiko Mobile

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© 2025 Zoiko Mobile is a trading name of Zoiko Telecom Ltd. Registered in England and Wales (No. 15021457). Information Commissioner's Office Registration Number ZB585887. VAT Registration Number 465 1110 23. All rights reserved.

Superfast
5G Data

Superfast 5G Data

Another Reasone To Love
Zoiko Mobile: Speed & Agility!

Benefits of 5G

9X Faster

Better Connectivity

Super Smooth

Not only does it enhance your day-to-day mobile interactions, but 5G also opens up new possibilities
for advanced mobile technologies like augmented reality and next-generation IoT devices.
This is more than just speed; it’s a gateway to future tech, right in your pocket!

Not only does it enhance your day-to-day mobile interactions, but 5G also opens up new possibilities for advanced mobile technologies like augmented reality and next-generation IoT devices. This is more than just speed; it’s a gateway to future tech, right in your pocket!

Embrace the fast lane with 5G and never look back. It’s not just an upgrade; it’s a transformation to the
way you connect, create, and explore online. Stay ahead of the curve – join the 5G revolution today!

Embrace the fast lane with 5G and never look back. It’s not just an upgrade; it’s a transformation to the way you connect, create, and explore online. Stay ahead of the curve – join the 5G revolution today!

Zoiko Mobile

Zoiko Rates

About Zoiko

Zoiko Legal

Zoiko Mobile

Zoiko Rates

About Zoiko

Zoiko Legal

© 2025 Zoiko Mobile is a trading name of Zoiko Telecom Ltd. Registered in England and Wales (No. 15021457). Information Commissioner's Office Registration Number ZB585887. VAT Registration Number 465 1110 23. All rights reserved.

Superfast 5G Data

Superfast 5G Data

Another Reasone To Love Zoiko Mobile: Speed & Agility!

Benefits of 5G

9X Faster

Better Connectivity

Super Smooth

Not only does it enhance your day-to-day mobile interactions, but 5G also opens up new possibilities for advanced mobile technologies like augmented reality and next-generation IoT devices. This is more than just speed; it’s a gateway to future tech, right in your pocket!

Not only does it enhance your day-to-day mobile interactions, but 5G also opens up new possibilities for advanced mobile technologies like augmented reality and next-generation IoT devices. This is more than just speed; it’s a gateway to future tech, right in your pocket!

Embrace the fast lane with 5G and never look back. It’s not just an upgrade; it’s a transformation to the way you connect, create, and explore online. Stay ahead of the curve – join the 5G revolution today!

Embrace the fast lane with 5G and never look back. It’s not just an upgrade; it’s a transformation to the way you connect, create, and explore online. Stay ahead of the curve – join the 5G revolution today!

Zoiko Mobile

Zoiko Rates

About Zoiko

Zoiko Legal

Zoiko Mobile

Zoiko Rates

About Zoiko

Zoiko Legal

© 2025 Zoiko Mobile is a trading name of Zoiko Telecom Ltd. Registered in England and Wales (No. 15021457). Information Commissioner's Office Registration Number ZB585887. VAT Registration Number 465 1110 23. All rights reserved.

Superfast
5G Data

Another Reasone To Love
Zoiko Mobile: Speed & Agility!

Not only does it enhance your day-to-day mobile interactions, but 5G also opens up new possibilities
for advanced mobile technologies like augmented reality and next-generation IoT devices.
This is more than just speed; it’s a gateway to future tech, right in your pocket!

Embrace the fast lane with 5G and never look back. It’s not just an upgrade; it’s a transformation to the
way you connect, create, and explore online. Stay ahead of the curve – join the 5G revolution today!