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ALL FREE DELIVERIES!

Another Reason To Love Zoiko Mobile

1. Introduction

At Zoiko Mobile, we are pleased to offer free delivery on all our products, including SIM cards and devices, exclusively to our customers within the UK. This policy details the terms and conditions of our free delivery service to ensure you receive your products conveniently and at no additional cost.

2. Eligibility

Free delivery is available for all orders placed on our website or through our customer service channels. This service covers all products, ranging from SIM cards to mobile devices.

3. Delivery Areas

Free delivery is available to all addresses within the UK, encompassing mainland and non-mainland areas such as the Scottish Highlands, Northern Ireland, and other remote regions. Please note that delivery times may vary depending on the location.

4. Delivery Times

4.1 Standard Delivery

Our standard delivery times are typically 3-5 working days for mainland UK. For non-mainland and remote areas, delivery times may extend to 5-7 working days.

4.2 Expedited Delivery

While our standard delivery service is free, expedited delivery options are available for an additional charge. Please contact our customer service for more information and availability.

5. Processing Times

Orders are generally processed within 24 hours of order confirmation. Orders placed over weekends or public holidays will be processed on the next working day.

6. Delivery Partners

We utilise reliable delivery services to ensure your products are delivered safely and on time. Our delivery partners are selected based on their proven track record of efficiency and quality service.

7. Tracking Your Delivery

Upon dispatch of your order, you will receive a tracking number via email. This number allows you to track the status of your delivery via the courier's website.

8. Missed Deliveries

If you are unavailable to receive your delivery, our delivery partners will leave a card with instructions on how to rearrange delivery or collect your package from a local depot.

9. Contact Us

For any queries regarding our free delivery service or for help with a delivery issue, please contact us at:

Zoiko Mobile Customer Service

Telephone: +44 2071 646 399

We are committed to providing our UK customers with efficient and cost-effective delivery solutions. Thank you for choosing Zoiko Mobile, where we strive to deliver not only our products but also exceptional service and support.

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We’re available 8:30am to 8:30pm, Monday to Saturday, and 10am to 6pm on Sundays.

Out of hours, Zovie — our 24/7 virtual assistant — is always available to help.

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Call us

+44 207 164 6399

Mondays to Saturdays: 8:30am to 8:30pm
Sundays: 10am to 6pm

Out of hours: Zovie is available 24/7 for guidance and support.

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