How Zoiko Mobile Help and Support Team helps?

Welcome to our Zoiko Mobile Help and Support hub, where we’re here to assist you with a wide range of services. Whether you have questions about your plan, need technical support, or require help with billing and account management, our dedicated customer support team is ready to help. Explore our FAQs for quick answers to common inquiries or reach out directly for personalized assistance. From troubleshooting and upgrading mobile plans to addressing network issues and roaming support, we’ve got you covered. Feel free to contact us for any queries regarding lost or stolen phones, billing disputes, or assistance with activations and deactivations. Your satisfaction is our priority, and we’re here to ensure a smooth and seamless mobile experience for you.

How can I receive texts with Zoiko Mobile offers and promotions?

Our offers and promotions are regularly updated on our website and communicated to our customers by emails and SMS.

Is it mandatory to register my details to use Zoiko Mobile services?

While it is not mandatory to register your details, to use our paid monthly plan we would strongly recommend you do. Howevr, you will be required to register all your details to use our contract plans. Registering your number opens up many additional facilities, including the ability to manage your Zoiko Mobile account online, set up Auto Renewal, collect itemised bill copies, change or update personal information, and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Zoiko Mobile SIM?

We’ll guide you through the process of registering your Zoiko Mobile SIM to ensure a smooth start: Text or call Customer Services at 500 using your Zoiko Mobile phone, and in the body of the text type your OTP (One Time Passcode) which begins with ZM, along with your full name, and a dedicated Zoiko Mobile Customer Services Representative will complete the process for you. Alternatively, you can contact +44 207 164 6399 from any other phone.

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

Smart,
Strong,
Connected
Just Like You!

Women’s Month Sale ends in:

00Days
00Hours
00Minutes
00Seconds

Hurry up!

GET 40% OFF

on all mobile plans

EMPOWERED40

GET 20% OFF

on All Smartphones

VISIONARY20

Choose Your Perfect SIM Plan & Contract

24 Month Plan
12 Month Plan
30 Day Plan

View All Plans

How to Redeem Your Womens Month Offer

How to Redeem
Your Womens Day Offer

Explore Our Plans

Discover our range of flexible and affordable mobile plans & Devices and pick the one that fits your needs.

Apply Coupon Code

While on checkout use coupon code EMPOWERED40 to get 40% off on your plan & VISIONARY20 to get 20% off on all smartphones

Enjoy Your Discount

You’ll receive the 40% discount on your plan & 20% on smartphones, and you can start enjoying service right away!

Women's Day

Sale on smartphones Get 20% oFF

Use Coupon Code:

VISIONARY20

Top Phones at Unbeatable Prices

iPhone 13 Mini
Starting from:
£381.00
Device condition:
A1-Flawless ||
A2-Excellent
Available colours:
Internal storage:
128GB || 256GB || 512GB
Premium Quality
iPhone 12 Pro Max
Starting from:
£563.00
Device condition:
A2-Excellent
Available colours:
Internal storage:
256GB
Premium Quality
Galaxy S22
Starting from:
£347.00
Device condition:
A1-Flawless ||
A2-Excellent
Available colours:
Internal storage:
128GB || 256GB
Premium Quality
iPhone 14 Pro
Starting from:
£834.00
Device condition:
A1-Flawless ||
A2-Excellent
Available colours:
Internal storage:
1TB
Premium Quality
iPhone 14 Pro Max
Starting from:
£947.00
Device condition:
A1-Flawless ||
A2-Excellent
Available colours:
Internal storage:
512GB
Premium Quality
iPhone SE 3
Starting from:
£257.00
Device condition:
A2-Excellent
Available colours:
Internal storage:
64GB
Premium Quality
Pixel 8 Pro
Starting from:
£584.00
Device condition:
A2-Excellent
Available colours:
Internal storage:
128GB
Premium Quality
Galaxy S23 FE
Starting from:
£387.00
Device condition:
A1-Flawless ||
A2-Excellent
Available colours:
Internal storage:
128GB
Premium Quality
iPhone 11 Pro Max
Starting from:
£421.00
Device condition:
A2-Excellent
Available colours:
Internal storage:
512 GB
Premium Quality
Galaxy S23+
Starting from:
£563.00
Device condition:
A1-Flawless ||
A2-Excellent
Available colours:
Internal storage:
256GB
Premium Quality

View All Plans

Exclusive International

Women's month

Special Deals Await!

gET 40% OFF

on mobile plans & Smartphones for your loved ones!

Smart, Strong, Connected Just Like You!

Smart, Strong, Connected Just Like You!

Women’s Month Sale ends in:

Hurry up!

GET 40% OFF

on all mobile plans

GET 20% OFF

on All Smartphones

Choose Your Perfect SIM Plan & Contract

Thrifty Connect

1GB

DATA

per month

Junior Jetsetter

3GB

DATA

per month

Silver Surfer

10GB

DATA

per month

Roam & Study Max

30GB

DATA

per month

Zoiko Elite

100GB

DATA

per month

Unlimited Data Bundle

UNLIMITED

DATA

per month

Thrifty Connect

1GB

DATA

per month

Junior Jetsetter

3GB

DATA

per month

Silver Surfer

10GB

DATA

per month

Roam & Study Max

30GB

DATA

per month

Zoiko Elite

100GB

DATA

per month

Unlimited Data Bundle

UNLIMITED

DATA

per month

Thrifty Connect

1GB

DATA

per month

Junior Jetsetter

3GB

DATA

per month

Silver Surfer

10GB

DATA

per month

Roam & Study Max

30GB

DATA

per month

Zoiko Elite

100GB

on mobile plans &
Smartphones for your loved ones!

Smart,
Strong,
Connected
Just Like You!

Smart,
Strong,
Connected
Just Like You!